- Please print, complete and sign this return form and include it in the package.
N.B. To speed up your return process, please remember to fill out the form in all of its parts.
- Send your items via the shipping method of your choice to the address indicated below:
24Bottles Società Benefit S.r.l.
Via Arturo Toscanini, 11
40055 - Villanova di Castenaso (BO)
As soon as we receive the product, we will process your request and send you a confirmation email. Please note that we do not cover the cost of shipping and that you will be responsible for any item lost during shipping.
N.B. Please also take note of the following:
- Personalized, used or washed items are not returnable or refundable;
- The products must be unaltered, in the box and have the original packaging;
- You must show proof of purchase;
- Refunds are subject to the seller's terms and conditions;
- Refund amount does not include shipping costs from the seller to the customer and from the customer to the seller;
Please note that all products that do not meet these conditions will not be eligible for refund.
Returns from extra EU countries require a specific procedure.
We invite you to contact our Support Team to receive more instructions at firstname.lastname@example.org
Please note that 24Bottles cannot be held responsible for returns made without prior authorization from our Team.
If you have any questions about this process, please do not hesitate to contact us.